Lufthansa Airlines is one of the most travel-friendly airlines in the aviation market as it provides the best travel experience & supportive customer care assistance. If somebody chooses this airline to visit any destination & faces any issue during their journey, they can easily contact them using various available alternatives. If you are wondering, how do I speak to someone at Lufthansa? Then you can refer to the forthcoming section.
How do I talk to a real person at Lufthansa Airlines?
To speak to a live person at Lufthansa, Dial the Lufthansa customer service number 1 (800) 645-3880 or 1 (802) 610-2009 to contact a live person for reservations,baggage and refund queries
Via phone :
- Follow IVR automated voice instructions
- Press 1 for Choose your language.
- Press 2 for existing reservations and refund.
- Press 3 for baggage related questions
- Press 4 for cancellations/refunds queries
- Press 9 for a live person and wait for 2-3 minutes to connect a live person.
Via Live chat: You can also connect with the online chat assistant to eliminate your issue. This is a quick response alternative & you need to follow the instructions given below to avail this alternative:
- Visit the official Lufthansa website through your browser, or you can use the mobile application via your smartphone or mobile.
- Now from the drop-down menu list, click on “help and contact.”
- On reaching the support page, the chat option will automatically pop up; you need to click on “start chat” to begin the conversation.
- Now type your issue in the chat box & click on the send button.
- After a short while, you will be assisted by a representative who will guide you to get rid of your issue in the shortest time. You can also request a callback at your desired date & time by using this option.
Via email: Another popular medium to reach the airline to seek help is by sending them an email. The customers can draft an email mentioning their issue completely by following the below-mentioned steps:
- Visit the official website & navigate to the “help & contact” page.
- Now you need to select one of the options describing your issue, after which you will be provided with an option to fill out a complaint/ feedback form.
- Email can be sent by filling all the mandatory fields of the form & attaching any supporting document & clicking the submit button.
- You will be reverted soon with a solution.
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