How do I speak to someone at Etihad Airways?

Etihad Airways is one of the UAE's biggest and most popular airlines. Airways is known for its commitment to improving customer service, technology, and great in-flight entertainment and food. If you are facing an issue while making a group booking with the airways and thinking about 'how do I talk to a live person at Etihad Airways, then the information below will help you get advanced knowledge about it in a very easy and simple way.

How can I speak to someone at Etihad Airways Customer Service?

Via phone call :

Dial the verified Etihad Airways phone number 1 (877) 690-0767 or 1-802-610-2009(Less waiting time) through any of your mobile devices.

  • Choose the language from the options given by hitting the digits on your dial pad.
  • After choosing the language, an IVR will assist you with the call menu of Etihad Airways.
  • Press 1 - If you want to make a new reservation with the airline.
  • Press 2 - To get the information about your existing flight, like flight status and terminal details.          
  • Press 3 - If you want to make any changes to your flight or want to raise a seat upgrade request.
  • Press 4 - If a passenger wants to raise a cancellation or refund request.
  • Press # - To talk directly with the customer service of the airline.
  • Listen carefully to the IVR voice command and hit the button according to your concern or problem.

After hitting the number, hold the line for a few seconds till you get connected with the airline's customer service.

Via Live Chat option :

 Another best option to get in touch with customer service is the live chat option.

This option helps the passengers to get a real solution to their queries in a very minimal time. If you are still thinking about getting through live chat, follow the steps listed below.

  • Visit the official website of the airline.
  • Go through the homepage and click on the help button at the top-right corner of the page.
  • A new interface will appear on the screen with different options to get in touch with customer service.
  • Choose the chat option from the list.
  • A chatbox will appear on the screen where you can write down your query and submit them.

After sending the query, you will get an instant reply from the other side of the chat with the best possible solutions to your query.

Via Email :  If you don't want to use the above-given method to get in touch with the airline's customer service and resolve your query, then you can go with the email option. With the help of email, you can get solutions to all your questions and queries related to flights.

 The official email address of the airline is

 Remember that getting reverted through the email address may take longer than usual, but the airline's customer service ensures that every passenger gets the appropriate help and support.  

Via Social Media - The most innovative and engaging way to get in touch with the airline than Etihad Airways' phone number is to ask for help through social media. The airline has an active official account on different social sites like Facebook, Instagram, Twitter, and many more. The customer service of Etihad Airways handles all these social media accounts, and you can directly visit the site or use the links below.

Via Complaint and Feedback form : The best option to express your travel experience with Etihad Airways and raise a compensation request for your bad experience with the airline is to fill out the complaint and feedback form. You can find the form on the airline's official website after clicking on the help section.

All the options mentioned above will help you to get every piece of knowledge about how to get in touch with the customer service of Etihad Airways effortlessly. However, the airline is also trying to introduce other options such as WhatsApp numbers and artificial intelligent chatbots to help the passengers looking for help.

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