How do I contact Malaysia Airlines Customer Service?

Malaysia Airlines is one of the most renowned airlines in the aviation industry that provides its services to many international and domestic locations. If you need to go through a complete guide through for the official phone number for different departments of Malaysia Airlines, then follow the same;

How do I get in touch with Malaysia Airlines? 

If you have enquiries about Malaysia Airlines' products and services, kindly contact our 24-hour call centre at 1 300 88 3000 (within Malaysia) or 1 802 902 2009 (Less Wait time) +603 7843 3000 (outside Malaysia).

Contact Details 

  • Call us. 1 300 88 3000. +603 7843 3000 (long distance call charges apply)
  • 1 300 88 3000 (within Malaysia) or +603 7843 3000 (outside Malaysia).
  • Mishandled Baggage matters. Call : +603.8777.2288 Operating hours Monday to Sunday & Public Holidays : 07.00am to 11.59pm (GMT +8)
  • Locate us. Kuala Lumpur International Airport.
  • E-Mail Address / E-Form. E-Mail : E-Form : Click here.

If you want to know all the modes through which you can get in touch with the customer care department of Malaysia Airlines, as people posted  have many queries and posted on forum sites

know speak to a live person at Malaysia Airlines Contact Malaysia airline's Dial 1 (800) 552-9264/1-800 902 2009 (Less waiting time) for all queries.

  • How do I contact Malaysia Airlines India?
  • How do I contact Malaysia Airlines Singapore?
  • How do I contact Singapore Airlines customer service?
  • How can I find a phone number in Malaysia?

So go through the points mentioned below;

  • If you are calling from Malaysia- If you are willing to make a phone call from the region of Malaysia, then you can ring the number 1 300 88 3000. Making a phone call to this number will help you speak to a representative from the customer care department.
  • If you are calling outside of Malaysia- If you reside outside Malaysia and you wish to make a phone call to speak to a customer care representative of Malaysia Airlines, then you can ring up the number +603 7843 3000 and talk to a support executive for getting a resolution by getting proper assistance on the phone call.

Malaysia Airlines Reservation

To contact an executive, the phone numbers mentioned below will help you with the same;

  • India- +91 11 4151 2101 / 2121
  • Singapore- +65 6336 6777

With the help of the phone mentioned above numbers, one can make a phone call from the regions mentioned above to make a booking with Malaysia Airlines reservations phone number through a phone call.

Enrich & GRADS (frequent flier program)

If you use frequent flier program with Malaysia Airlines and you need to know the contact information regarding the same, then the points listed below will help you with the same;

  • From the region of Malaysia- 1 300 88 3000
  • From the area outside of Malaysia- +603 7843 3000

If you want to draft and send an email to the team of Malaysia Airlines, then you can do that as well with the help of sending an email to the email address of Malaysia Airlines is, for your convenience

Baggage Help

If you need assistance regarding baggage issues, then you can contact the team for baggage support with the help of the below-mentioned ways;

  • Phone Support- +603 8776 3747
  • Fax Support- +603 8787 4670
  • Email Support-

Malaysian Airlines Cargo (MASkargo)

If you want to contact the support team of Malaysia Airlines Cargo department, then you can do with the help of the below-mentioned ways;

  • Phone Support- 603-8777 1762
  • Fax Support- To get assistance with the help of Fax support, you can do so with the help of two numbers that are 603-8783 3078 / 8783 3031.

Malaysia Airlines Customer Service commitment

Malaysia Airlines takes Customer Service as a serious topic and provides the best possible customer services to its passengers and users;

Offer the lowest available fare

  • If you want, you can get the lowest available fare with the help of making reservations through its website of Malaysia Airlines. If you even make a phone call, then you’ll be advised to book with the help of the official website so that you can get the best possible fare.

Notify customers of known delays, cancellations, and diversions

  • Malaysia Airlines maintains a stringent and crystal clear relationship with its passengers by keeping everything as straightforward as possible. It also notifies its passengers within the time span of 30 minutes in case of any possible delays of flights or cancellations regarding any of the Malaysia Airlines flights and any route changes or diversions

Deliver baggage on time

  • Malaysia Airlines ensures the timely delivery of the checked baggage and the luggage and maintains a strict policy to return your bags in case it gets lost or provide with proper compensation or refund for the delay

Henceforth, you can know all about Malaysia Airlines customer service by going through the points mentioned above in a hassle-free and timely manner.

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