A’Rosa Cruise is a company based in Germany. On the Cruise, you can get premium offer benefits such as weekly deals, last minutes offers, luxury cruises, family cruises, and many other options. When you need more information about any of its offered services, get in touch with the customer service team for the resolutions. When you are unaware of the available modes, then feel free to give glance at the subheadings.
How do I talk to someone at Arosa cruises customer service?
There are distinct options to communicate with the customer service team at Cruise, and you can acknowledge that information with the details of utilizing that from the bottom.
When you look up for a live person to talk with, then make a call and acquire an instant resolution. So the a'rosa cruises phone number is +49 (0) 381 - 2026001, and its working hour is 9 am to 6 pm CET from Monday to Saturday. Afterward, you can choose a preferred language and then pick one option from the IVR menu such as this:-
- Press 1 to know about the last minutes deals
- Press 3 to make a booking
- Press 7 to submit a refund request
- Press * to speak with the customer service
In case of an emergency (e.g. delays on arrival, missed transfer, sickness/accident on arrival) please contact us immediately:
+49 (0) 381 - 2026001
MON - SAT 9am-6pm
Public Relations Department:
A-ROSA Flussschiff GmbH
D-18055 Rostock / Germany
For more information : https://www.arosa-cruises.com/river-cruises/company/contact.html
A-ROSA Reederei GmbH
CH-7000 Chur / Switzerland
When you believe that doubt could be better explained better in writing, then approach customer service via chat modes. In this way, a solution may a resolution could be acquired in haste, and the hint for getting there is as follows:-
- Head to the official website of a’Rosa Cruise
- Later on, click on the contact options
- And then, click on the chat icon and out your question.
When you state the personal information to its customer service then send them an email, and you can also keep track. So, you can use this web address firstname.lastname@example.org to compose a mail with your application by adding the attachments. But the response from the Cruise could take about 12 to 48 hours.
Via contact form:
On aR’ose Cruise, you can send your issues directly to its customer service by submitting the contact form. However, the feedback could take at least 24 to 72 hours, and the guide for getting there is as follows:-
- Open the official website of a’Rosa Cruise: https://www.arosa-cruises.com/river-cruises/company/contact.html
- From the homepage, click on the contact options
- On the next, you get to fill out the form and click on the submit options.
Via social media:
There are a few social media handles in that you can get through the airline customer service. On that, you can tag them in a post or send a direct message, and the links to there are as follows:-
- For Twitter, copy this link twitter.com/arosa_usa
- And to get on Facebook, use this facebook.com/arosa_usa
- To reach out on Instagram, instagram.com/arosa_usa
Via official Address:
When you get to share a physical copy of your queries with the Cruise, then send it to their official address. And the address for sending a letter has been described at the bottom, but the Cruise could take around four to five days to get back.
- To- A-ROSA Flussschiff GmbH, Loggerweg 5
- Nearby- D-18055 Rostock / Germany
Hence, you can develop an idea about the question How do I contact a'rosa cruises? Because of the available information. Now verify your doubts and pick an option accordingly to acquire a suitable solution.
Is an a’Rosa cruise available 24 hours?
No, the a’Rosa Cruise might not be available for 24 hours, and its operational hours relied on between 9 am to 6 pm as per the CET. But these working hours vary according to the modes of communication, and you may be able to receive 24-hour service on others. If you didn't get your answers through one, then approach by switching methods.
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