How do you reach MSC cruises customer service?

MSC cruise is an Italian global cruise popular for its outstanding services globally. If you want to book a ticket at MSC Cruises or need to ask for any arrival or departure-related information, you can contact MSC Cruises customer service anytime. How do I contact MSC Cruise customer service? There are multiple ways, including email, phone calls, chat, etc. You will get to know about all of them in the content below. So let's get started.

The support team at MSC Cruise is intelligent enough to listen to your queries and resolve them. Here you will learn about all the contact options; depending on your choice and interest, you can use any of them.

How do I contact MSC cruises customer service? 

Via Phone: It is one of the instant ways to get help from MSC Cruises customer service. Whether you have to ask about booking, refund, package, etc., you can call the MSC Cruise team and speak to the live agent in real-time. To begin with, you can call on msc cruise phone number and follow simple instructions to connect with the Cruise team. Here are the steps by step process mentioned below for reference:-

• Dial the MSC Cruises customer care number   1 (877) 665-4655
• Phone. 800-645-7270 - General. 800-753-7970  Website: https://www.msccruisesusa.com/forms/contact-us
• Chat. Registered users, chat with. an MSC Associate right now.
• We are never further than a click or call away. View All.

Email: customercare@mscdirect.com and receive assistance within 24 hours.

Choose a preferred service language and follow the IVR voice commands below.

• Press 1 to book a ticket
• Press 2 to change the existing booking
• Press 3 for refund information
• Press 4 for deals and discounts
• Press 5 for more information
• You can select one option for which you need help
• Depending on your input, you will get a further set of instructions and follow them
• Then opt to speak to the live person and stay on the phone

Once the live agent is available, you can share your concern in real-time

Via live chat: It is another convenient way to contact the MSC Cruise team. You can solve all common queries when connecting via chat. Besides, there is a simple process you need to follow to do that:-

• Open the MSC Cruise website and login into your account
• You can find out the contact us page and open that
• Various self-help links are given on the page
• Skip the links and look for the link 'still need help
• On the new page, you can find out the chat box and open that
• Type your message in the body and follow the instructions on the screen
• The system will connect you to the live person if the chatbot does not resolve your issue

Via Email: Not happy with service? You can also share your complaint and feedback with the cruise team if the service is unsatisfactory. To do that, you can email mediarelations@msccruisesusa.com by following the steps below:-

• Login to your Email/Gmail accounts and click on compose link
• An email screen will appear where you need to provide the subject line
• On the To address, you can pass the MSC cruise email id above
• Now write your message, and you can also attach a document if required
• Once the email is ready, you can click on send to share it
• After the email is shared, the team will review it and verify it
• Once they have a solution to it, they will get back to you
• Usually, it takes around 24-48 hours to get a reply

You can also use the contact form on the website to share your feedback, concern, experience, etc

Via Social media:

You can also follow the airline on its various social media handles like Facebook, Twitter, Instagram, etc. Once connected, you can easily send a direct message or post a comment to share your queries. Check out further details to execute it:-

• Get on the homepage of the MSC Cruise website.
• You can scroll down and click on the desired social media links
• Open the links and log in to your account account
• Via phone : https://www.instagram.com/msccruisesofficial/
• Via Twitter : https://twitter.com/MSCCruisesUSA
• In case you are already logged in, go to the MSC cruise page
• There you can use the message button and send your query
• You can also share the question on a timeline or on the post for the team to review
• Once the query is shared, the team will check it and get back to you soon
• While you share the question via social media, it takes around 1-2 hours to get a reply

In conclusion, there are several methods available through which you can contact MSC Cruise customer service anytime and share your query. Moreover, how do I contact MSC Cruise customer service? Sign in to your MSC Cruise account and access personalised support. Else you can visit the support page on the website to get the additional information and some valuable links. Whatever option you choose, MSC Cruise customer care is always available to serve you 24/7